Our policies

Shipping Policy

At Marjan, every order is prepared with care to ensure it arrives in perfect condition.

Order Processing

Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery

Delivery times vary depending on your location. Estimated delivery times will be provided at checkout.

Please ensure that the shipping information provided is accurate. Marjan is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Shipping Fees

Shipping charges are calculated at checkout and are based on the delivery location.

Order Tracking

Once your order has been dispatched, you may receive shipping updates through the contact information provided with your order.

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Refund Policy

At Marjan, we are committed to delivering products of the highest quality. Due to the nature of our products and for food safety reasons, all sales are final, and we do not offer refunds or exchanges once an order has been delivered.

If your order arrives damaged, incorrect, or incomplete, please contact us within 48 hours of receiving your order. We will carefully review the issue and, where appropriate, arrange a replacement or another suitable resolution.

To help us process your request, please include:

* Your order number.

* A brief description of the issue.

* Clear photos of the product and its packaging.

Our goal is to ensure that every customer receives the quality and service that Marjan stands for.

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Privacy Policy

Your privacy is important to us.

Marjan collects only the information necessary to process your orders, provide customer support, and improve your shopping experience. This information may include your name, phone number, email address, shipping address, and payment details.

We do not sell, rent, or share your personal information with third parties except when required to complete your order, comply with legal obligations, or provide essential services related to your purchase.

We take reasonable measures to protect your personal information and maintain its confidentiality.

By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

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Terms & Conditions

By accessing or purchasing from the Marjan website, you agree to these Terms & Conditions.

* All product descriptions, prices, and availability are subject to change without prior notice.

* We reserve the right to refuse or cancel any order if necessary.

* Customers are responsible for providing accurate billing and shipping information.

* All content on this website, including text, images, logos, and designs, is the property of Marjan and may not be copied, reproduced, or used without prior written permission.

* Marjan is not responsible for delays caused by shipping providers or circumstances beyond our reasonable control.

* By placing an order, you acknowledge that you have read and accepted our Shipping Policy, Refund Policy, Privacy Policy, and Terms & Conditions.

If you have any questions regarding these policies, please contact our customer support team. We are always happy to assist you.

Every bottle is a promise—made with love, care, and integrity.